Step into the world of professional customer interaction with our Customer Service Representative (Meet and Greet) course. This training is ideal for individuals aiming to work in hospitality, airports, malls, hotels, hospitals, or any customer-facing environment. Learn how to greet visitors, provide assistance, manage queries, and ensure an excellent service experience.

Whether you’re new to the industry or want to sharpen your skills, this course will prepare you to represent companies with professionalism and confidence.

What You’ll Learn in This Course:

1. Principles of customer service & first impressions
2. Body language and confident communication
3. Handling guests at airports, malls, hotels, and offices
4. Safety & security procedures during visitor entry
5. Cultural sensitivity & customer satisfaction
6. Real-life role play scenarios for meet-and-greet
7. Grooming & dress code standards
8. Use of digital tools for visitor management