Privacy Policy

• 1. Personal Information

  We may collect personal information that you voluntarily provide to us, including:

  • Full Name

  • Email Address

  • Phone Number

  • Address (if required for registration or certification)

  • Course enrollment details

  • Payment information (processed through secure payment gateways)

  2. Usage Data

  When you access our website, we may automatically collect certain information such as:

  • Browser type and version

  • Device information

  • Pages visited on our website

  • Date and time of visits

  • Time spent on pages

  This data helps us improve our website and services.

We may use your information for the following purposes:

• To register you for courses and provide educational services

• To manage your student account and course access

• To communicate important updates regarding courses or services

• To respond to inquiries and provide customer support

• To improve our website, services, and learning experience

• To send promotional emails, newsletters, or updates (you may unsubscribe anytime)

By enrolling in any course offered by Vital Skills Academy, students agree to the institute’s policies related to course participation, payments, and refunds.

Students are advised to carefully review all course details before completing enrollment.

Refund and Cancellation Policy

Vital Skills Academy maintains a limited refund policy to ensure fairness and proper course management.

• Course fees once paid are generally non-refundable after the initial enrollment period.

• Any refund request must be made within the specified time period after enrollment, along with a valid reason.

• Refund requests submitted after a significant period of time or after course participation has started may not be eligible for refund.

• In cases where students discontinue the course without prior communication or formal request, the institute will not be responsible for processing refunds.

• The institute may offer alternative options such as course rescheduling, batch transfer, or limited rejoining validity depending on the situation.

Vital Skills Academy does not sell, rent, or trade your personal information.

However, your data may be shared with trusted third-party service providers for purposes such as:

• Payment processing

• Website hosting and maintenance

• Communication services (email or SMS notifications)

These providers are required to keep your information secure and confidential.

We implement appropriate technical and organizational security measures to protect your personal information from:

• Unauthorized access

• Data misuse

• Alteration or disclosure

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Our website may use cookies and similar technologies to improve user experience.

Cookies help us:

• Understand user behavior on the website

• Remember user preferences

• Improve website performance

You can disable cookies through your browser settings if you prefer not to allow them.

Vital Skills Academy may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

We encourage users to review this policy periodically.

By submitting this form and making the payment, the student confirms that they have read and agreed to the institute's Terms, Privacy Policy, and Refund Policy.